Shipping & Returns
We carefully prepare each order to ensure a seamless delivery experience. Please review our shipping and returns guidelines below for information on delivery times, returns, and exchanges.
Shipping & Delivery
Ready-to-Wear Pieces
Egypt: Standard delivery within 3–5 working days. Express delivery within 1–2 working days.
International: Standard delivery within 5–8 working days.
Made-to-Order & Customized Pieces
Customized pieces are crafted especially for you. Please allow 2–3 weeks of working days for production before your order is dispatched.
Delivery times are calculated at checkout.
Free Returns Within 14 Days
You can return or exchange any order in its original condition within 14 days of receiving it.
Maison Farah Wali offers free return collection per order.
Track An Order
To check the contents of your order and track its status, please fill in the fields below.
Exchange
We want every piece to feel exceptional. If you wish to return or exchange a ready-to-wear item, it must be unused, unworn, and returned in the same condition in which it was received.
Exchange must be requested and completed within 14 days of receiving your order.